Outlook and VBA timing issues

i'm developing an intranet/ASP application where employees will create an IT "trouble ticket" when something goes wrong with their computer. In the IT department a VBA macro is run in Outlook that checks the SQL Server for new tickets and creates new TaskItems for each one. Everything's running smoothly, with one exception: This process should be automated. I can't seem to get the macro to run automatically - for example every five minutes, or every time the IT employee checks for new mail, etc. Can anybody help?

thanks
james


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