kindle wifi issue

I am very old user of kindle device. Kindle is very good device I buy 3 kindle device one for me and 2 for my family. Kindle device is very help full I can read books anywhere with the help of kindle device and also brows social application and easily download video and save it and watch it but last night when we use my kindle device I connect it with wifi I try to connect it again and again but it not connect after it I say this issue to my brother it give me some technician number which is this 1-800-942-6509 and one of my friend is suggest me site www.Kindle.Com/Support. so friends can you suggest me what I do to solve my kindle issue

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