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One should update the version of Skype they are using from time to time. The update notification would be provided to you when you are online and you can simply click the link and download and install the latest version of the Skype platform. However, the users of the Skype account who are new to the account often have trouble trying to understand how to manage the Skype platform and for them the best solution is the Skype onsite help links. The users can simply try out the Skype customer service contact phone number which is toll free and globally available for all the users. The number is one of the best solutions to any trouble you face.