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error message from dos app calling a windows app

I have a dos application that runs in a windows 2000 environment and which in turn is used to call another windows application. Whenever the windows app is called from the dos app i get a dialog box with the title "16 bit MS-DOS Subsystem"
The text of the message says:
"incinet.exe
NTVDM has encountered a System Error.
The parameter is incorrect.
Chose 'Close' to terminate the application."
If choose the button Ignore in the dialog box it will go on to the windows app with no problem. I would like to avoid this so that users don't get confused and wonder what to do. Any ideas ? I have not found anything matching this particular message. The microsoft site has something about the settings, but i cannot tell how to figure out which settings are correct or not . Help.

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